About
Founded by Jeni the Esty, Moonlight Skin Lab is a luxury skincare studio dedicated to corrective skincare, Brazilian waxing, and lash artistry. With nearly a decade of experience in esthetics, we specialize in delivering high-class results tailored to each client’s unique beauty needs. Originally launched in 2020 as Smoove Criminal in Peoria, IL, we later evolved into Beauty Mansion Aesthetics upon relocating to Louisville, KY in 2022. Now, as Moonlight Skin Lab, our brand reflects not only our passion for skincare but also our celestial, transformative approach to beauty. We offer facials, full-body waxing, lash & brow services, and advanced skin treatments designed to help you look and feel your best. Whether you need a glowing complexion, silky-smooth skin, or flawless lashes, Moonlight Skin Lab is your ultimate destination for facial beauty. ✨ Book your experience today and unlock your glow! ✨Business Hours
- Monday
- 9:30 AM - 8 PM
- Tuesday
- 9:30 AM - 8 PM
- Wednesday
- 9:30 AM - 8 PM
- Thursday
- 9:30 AM - 8 PM
- Friday
- 9:30 AM - 10 PM
- Saturday
- 11 AM - 10 PM
- Sunday
- 11 AM - 4 PM
Cancellation Policy
Moonlight Skin Lab Policies
Thank you for choosing Moonlight Skin Lab. Our policies are designed to ensure a seamless experience while upholding fairness, professionalism, and respect for all clients and service providers.
Booking Policy
• Online Appointments: A 50% deposit of the service total is required to secure your booking. This deposit is non-refundable, unless the cancellation is due to the service provider.
• In-Person/Pre-Booked Appointments: A $25 deposit is required to secure your appointment.
• Pre-Booking Perk: Clients who pre-book receive an automatic $5 discount on their next service.
Arrival Policy
• Our waiting area is limited, and providers work in open spaces. To minimize disruptions, please arrive no more than 5 minutes early for your appointment.
• No-Shoe Policy: To maintain a clean and relaxing environment, shoes are not permitted inside the salon. You’re welcome to bring your own slippers or use the complimentary cozy socks provided for guests.
Late & Cancellation Policy
• Late Arrivals: Clients arriving 10 minutes late will incur a $25 late fee. If more than 15 minutes late, the appointment will be canceled unless prior arrangements have been made.
• No-Show Policy: Clients who fail to show up for their appointment will be required to pay up to 100% of the remaining service total before they can book future appointments.
• Service Provider Delays: If your provider runs late, you will receive a discount or service upgrade as compensation for the inconvenience.
• Cancellations & Rescheduling: Appointments must be canceled or rescheduled at least 48 hours in advance. While deposits are non-refundable, canceling within this window will prevent additional fees.
Extra Guests Policy:
To ensure a relaxing and professional environment for all clients, we kindly ask that you attend your appointments alone, unless otherwise arranged in advance. Due to limited space and the need to maintain a tranquil atmosphere, extra guests and children are not permitted in the salon during your service. We appreciate your understanding and cooperation in respecting the experience of all guests and service providers.
Thank you for understanding and respecting our policies. We appreciate your business and look forward to providing you with an exceptional experience at Moonlight Skin Lab!